Terms of Service

The website facilitates requests for automotive parts and related customer service. Submitting a parts request helps us identify and locate parts on your behalf. It is a request for assistance, not an order, contract, or guarantee of sale.

Submitting a request does not guarantee availability, price, condition, delivery method, or fulfillment of any part. Quotes, availability, shipping or pickup options, and final transaction terms are confirmed separately after we review your request. No sale, obligation, or commitment arises until terms are mutually agreed.

You are responsible for providing accurate vehicle and part information, including year, make, model, trim, engine, drivetrain, transmission, VIN, and part details, to the extent you supply them. Inaccurate or incomplete information may affect our ability to identify, price, or source the correct part, and you are responsible for the consequences of information you submit.

If you affirmatively opt in to text messages, we may send transactional and service-related text messages about your parts request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive text messages is not a condition of purchase, and you may submit a parts request without opting in. See our Privacy Policy for how we handle the information you provide.

You agree to use the website only for legitimate parts requests and related customer-service communications. You will not submit false or misleading information, impersonate another person, submit content that is unlawful, infringing, or harmful, attempt to disrupt or overload the service, or use the website for any unlawful or unauthorized purpose.

The website’s design, text, branding, and content are owned by or licensed to New Avenue Enterprises LLC and are protected by applicable intellectual-property laws. You may not copy, reproduce, or distribute website content without our written permission, except as necessary to use the parts-request service as intended. Information and photographs you submit remain yours; you grant us a limited license to use them to process, source, and fulfill your request as described in our Privacy Policy.

The website and parts-request service are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, New Avenue Enterprises LLC and its division New Avenue Auto are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or business, arising out of or related to your use of the website or the parts-request service, even if advised of the possibility of such damages. We do not warrant that parts will be available, accurately described, or fit for any particular purpose; all part identification, condition, and compatibility are confirmed separately before any transaction.

The website may reference or connect to third-party services, including service providers we use to operate the business. We are not responsible for the practices or content of third parties outside of our control, and any transaction with a third party is solely between you and that party.

These Terms and any dispute arising out of or related to them or your use of the website shall be governed by the laws of the State in which New Avenue Enterprises LLC is organized, without regard to conflict-of-laws principles. You agree to the exclusive jurisdiction and venue of the appropriate courts in that State for any such dispute, except as otherwise required by applicable law.

We may update these Terms from time to time. The effective date above reflects the most recent version. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

New Avenue Auto, a division of New Avenue Enterprises LLC
Phone/text: (318) 383-2353
Email: contact@newavenueauto.com